Previous incidents

September 2023
No incidents reported
August 2023
Aug 09, 2023
1 incident

Core Services, SaneChoice Website, Client Portal, and 1 other service are down

Downtime

Resolved Aug 09 at 12:22pm UTC

Core Services recovered.

11 previous updates

Aug 03, 2023
2 incidents

Intermittent Email Issues

Resolved Aug 03 at 06:56am UTC

Email services have now been fully restored.

Core Services, Mail Services, OX Business Mail (IMAP), OX Business Mail (POP3...

Downtime

Resolved Aug 03 at 06:52am UTC

Core Services recovered.

7 previous updates

July 2023
Jul 28, 2023
2 incidents

Core Services is down

Downtime

Resolved Jul 28 at 09:27pm UTC

Core Services recovered.

1 previous update

Patching and Security

Maintenance

Resolved Jul 28 at 10:19pm UTC

Patching and Security

Jul 08, 2023
1 incident

Main Website Maintenance

Maintenance

Resolved Jul 08 at 06:01am UTC

The Main Website will be down for a short piece of maintenance.

Jul 02, 2023
1 incident

Shared Hosting Maintenance

Maintenance

Resolved Jul 02 at 07:30pm UTC

To improve security and performance on our hosting farms, SaneChoice Shared Hosting customers will experience intermittent outages to their websites and email at the published times.

No data or information will be lost during the maintenance. However, there will be periods when your website and SaneChoice Email are inaccessible for short periods. Please raise a ticket in your Client Portal if you need to contact us during the outage period.