Previous incidents
Core Services and Client Portal are down
Resolved Jun 18 at 02:15pm UTC
Core Services and Client Portal recovered.
1 previous update
Core Services and SaneChoice Website are down
Resolved Jun 17 at 07:05am UTC
Core Services and SaneChoice Website recovered.
1 previous update
Mail Services, SaneChoice Email (IMAP), SaneChoice Email (POP3), SaneChoice E...
Resolved Jun 05 at 02:17pm UTC
Post Mortem - What happened
Due to networking issues, the SaneChoice Mail Servers became inaccessible between 14:39 and 15:06, Jun 5th 2023. Our engineers worked with the network provider, who was already addressing the issue. The service returned to normal once the Service Provider resolved the problem.
What was Impacted
SaneChoice Email Services (excluding OX Business Email) were impacted for around 30 minutes. Customers could not send or receive emails during this period. D...
6 previous updates